Effective Date: 05/05/2025

1. Product Availability

All products listed on our website are subject to availability. While we strive to keep inventory updated in real-time:

• Items may become out of stock without prior notice

• We reserve the right to limit quantities purchased per order

• In the event an item becomes unavailable after purchase, we will contact you with alternatives or issue a full refund

2. Pricing & Currency

• All prices are listed in GBP (£) and include applicable UK taxes (VAT) unless stated otherwise

• We reserve the right to update product pricing at any time

• Pricing errors, if discovered, may lead to the cancellation of the order with full refund and notification

3. Order Acceptance & Confirmation

• Your order is considered accepted once you receive an email confirmation from us

• We reserve the right to cancel or refuse any order at our discretion, especially if:

  • Payment cannot be verified

  • Fraudulent activity is suspected

  • There are pricing or product description errors

 4. Shipping & Delivery

Please refer to our Shipping Policy for full details. Key points:

• Orders are usually shipped within 1–2 business days

• Delivery within the UK typically takes up to 3 business days

• Tracking information is provided once your order has been dispatched

5. Cancellations & Modifications

• Orders can be cancelled or modified within 2 hours of placing them

• Once shipped, cancellations are not possible — please refer to our Refund & Returns Policy instead

• For urgent requests, please email us at contact@richxtop.com

 6. Fraud Prevention

To protect our customers and business:

• We use automated and manual tools to detect suspicious orders

• Orders flagged for fraud may be delayed, cancelled, or require additional verification

• Fraudulent activity will be reported to relevant authorities